Steele Rubber Products does not advertise a lifetime guarantee or product warranty. Those things should be the expectation for every part you purchase. Instead, we make a simple promise to every one of our customers; we will treat you exactly how we would like to be treated ourselves.
Rather than long-winded documents, we believe in working every day to provide quality services and products to our customers.
No matter when you purchased parts from us, we will do everything we can to find a positive solution to any issue that may arise. Whether it is a refund, exchange or return of a product, we will find the best solution for you. And, if our product does not meet your expectations, we will simply give your money back.
- We will produce the best rubber parts available.
- Every customer and car is unique & important.
- We always listen!
- We never forget how important your car is to you.
- We treat every customer with respect.
- We say thank you (a lot).