Thank you for your honest review. Would you mind measuring the part you received to tell us how long it it? We don't make this one ourselves but we're going to investigate to see if it was maybe just cut short. If so, we'll be glad to replace it. If not, we're happy to offer you a refund. Every part purchased from Steele comes with our 100% Satisfaction Guarantee and we’ll help in any way we can to resolve this issue.
As far as the delay in receiving your order, we sincerely apologize. Unfortunately, several different delays resulting from Covid-19 have impacted your order. One delay from our supplier, and another delay from the postal service. We're doing our best to get our customers their parts in a timely fashion despite all of the delays. Thanks again for your review. I hope that you'll give us a chance to make this right for you.